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Policies

Maidment House is non-smoking and pet-free (anyone caught smoking on the premises, or bringing their animals into the house without permission, will be asked to leave immediately and charged for all room nights booked as well as an additional cleaning charge of $250).

Children are welcome, but please let us know when booking to ensure that we make the best arrangements for your family. A cot may be available with advance booking. We are happy to provide a portable play pen and high chair.

Cancellation policy: We will take a deposit in April equivalent to 50% of the total cost of the booking. Refunds (less a $25 charge for credit card processing) will be given only if we are able to rebook the room on your behalf. In the event a guest fails to show and does not contact us prior to 11pm, their deposit will be forfeited and the reservation cancelled; we will attempt to rebook the room for all subsequent room nights. In the event your arrival is delayed and you wish us to hold the room for the remaining dates of your reservation, please let us know.